Archive for the ‘Branding’ Category

Social platforms offer opportunities to market your business in exciting ways… which is great if you’re familiar with the inner workings, but for the beginner, the steps to building an business online can be daunting.  Understanding how to use platforms like Facebook and tap into the myriad marketing tools available is essential, and a great asset to every business’ online strategy.

Facebook has developed many tools for building and promoting brands, including Groups and Pages. While Groups are a great way to stay informed or connected about a specific topic or interest, Pages offer unique opportunities to connect with and engage new fans that groups and personal pages don’t.

Like all marketing strategies, you should have a long-term plan in place before you launch.  Here are four simple steps to getting started building your business on Facebook.

Step one: Organize your content before you create the page.

We call this process “seeding”, basically, populating your page with information.  Have all of your imagery, logos and business information ready in advance of creating your page as well as content for your first few posts. That way, when you launch your page and invite people to connect with you, they’ll have lots of great content to interact with.

Step two: Customize your Facebook URL

All page owners are allowed to set a custom URL for their Facebook pages. This is a must-do for any brand serious about marketing on Facebook, (would you rather have www.facebook.com/steveropergroup or www.facebook/pages/someonesname/verylong/willbeforgotten/376k7d9968396847 ? ) but it’s also a step to be taken with much care. Once you create a custom URL, you can’t edit or change it for any reason – so be sure it’s the one you want and make sure you have a back-up plan in case something goes wrong during the creation process, or if the name you want isn’t available.

Step three: Connect your other websites and social platforms

You’ll want to be sure that all of your online presences and business profiles, like Twitter, LinkedIn and your website or blog, are connected to your Facebook page. Thankfully, there are a lot of great tools and online applications that simplify the process, allowing you to focus on creating content and helping you get maximum exposure by syndicating and sharing the things you create automatically.

Step four:  Creating custom content

Creating custom content, like a custom contest or promotion, is a great way to engage your existing fans and attract new ones. Custom content can range from simple, single-page websites to complex multi-page promotions. Coca Cola (http://www.facebook.com/cocacola) has done some great things with Facebook, so have Starbucks (http://www.facebook.com/Starbucks) and VW (http://www.facebook.com/VW).

For most business, it’s easy and affordable to start with a simple concept, like a matching profile image and landing page and work your way up to full page websites, dynamic pages and more!

These steps are a great starting point, and they’re just that. Opportunities to engage are endless and limited only by your imagination.

Need help? That’s what we’re here for.

Contact The Steve Roper Group to initiate a social media campaign on Facebook today.

 

Angel Accessibility Solutions website re-design by The Steve Roper Group

When I began working with Angel Solutions in 2009, their website was grading quite low – 22/100 in optimization effectiveness. Over the past eighteen months, we have created them a modern highly optimized website and increased traffic to their website by over 5,000%.

The website www.angelsolutions.com now ranks 213,002 out of the 3,788,369 websites that have been ranked so far. While that may seem to be a low number, this website now ranks within the Top 2.85% of all websites globally. There are a lot of great people out there in cyber world doing some excellent work and achieving a grading within the top 2.85% is a very good achievement.

A website grade of 94/100 for www.angelsolutions.com means that of the millions of websites that have previously been evaluated, our algorithm has calculated that this site scores higher than 94% of them in terms of its marketing effectiveness.

This now represents an improvement of over 450% from November 2009 when I began working with Angel when the website was grading at 22/100… so all in all, I am extremely pleased with how well the website is now performing.

Visitation to the website is up 836% over the past year.

What analyzing websites like this allows me to do is see what is working and what is not and incrementally tweak a website to move higher and higher up in online rankings, which means people searching for certain terms pertaining to a certain business find the website faster, with more credibility.

To see of our other website designs, visit The Steve Roper Group.

In 2004, I was asked to re-design the Partymart Web Site.

At far left, you can see an example of how the site looked and in the middle is the first home page of the new web site with an all new logo, which the company is still using to this day. At far right, we inserted the most recent e-Newsletter we created for them in 2010.

The point of the post is my belief that creative people are wildly underpaid for Logo Design. When we were asked to begin work on this project, we were very pleased… it meant a complete new design and identity for the company which we could create from scratch, which we did in one of those presentations which we knew we had created the right identity. The Partymart Logo of the P with the hat was accepted and now, seven years later has become an integral part of their business and brand awareness.

During that time, we have built the visitation to the web site to over one million visitors per year.

A couple of years back we were asked to re-design the Swan Lake Nature Sanctuary website. Above we have provided a snapshot of what the original site looked like and our re-design.

We are very pleased with the results of the new design.

Here’s some of the stats regarding the new design and what it means to the Swan Lake Nature Sanctuary.

Visitation over the first year of the new design increased by 78% and a full 65% of those are New Visitors.

For a non-profit organization, reaching new markets is critically important as anyone who has received a direct mail package from most non-profits knows… you cannot keep going back to your membership for more funds to support the organization time and again… non-profits MUST find new members and offer them something which they find compelling enough to support.

The re-design of the website positions Swan Lake Nature Sanctuary for the future… integrating a variety of social media options including Facebook. Considering the increase in visitation and our 216 Facebook Friends, we’re pretty pleased with the results as well.

The Swan Lake Christmas Hill Nature Sanctuary consists of two distinct areas;

  • marshy lowlands surrounding Swan Lake
  • rocky, oak-forested highlands of Christmas Hill

Swan Lake
The marsh around Swan Lake provides good habitat for many birds and small animals, including muskrat, river otter and mink. They make their homes in the rock walls, marsh grasses and cattails beside the lake. Swan Lake’s water comes from a large watershed to the north and the east, which includes Blenkinsop Lake. The water drains west from the lake into the Colquitz River and drains into the Pacific Ocean at Portage Inlet.

Christmas Hill
The highland environment of Christmas Hill is in marked contrast to the lowlands of Swan Lake. The glacially moulded rock faces, the vernal (seasonal) pond and the majestic view from the hilltop are of special interest to visitors. The meadows surrounding Christmas Hill bloom with a sea of wildflowers in the spring. The Swan Lake and Christmas Hill sections are connected by a trail corridor. A 2.5-kilometre loop trail, that includes two wharves and a floating walkway, provide access to the lake area.

Swan Lake History
The lake was formed 12,000 years ago when the last glacier receded. Swan Lake was rescued from oblivion just a few decades ago. During most of its recent history it was a dumping ground for raw sewage, dairy farms and a winery. Cleanup began in the 1970′s and today the lake is a rich habitat for a variety of wildlife.

The Nature Sanctuary Society
Swan Lake Christmas Hill Nature Sanctuary is a nature education centre. It is a registered charitable organization run by the Swan Lake Christmas Hill Nature Sanctuary Society. The lands and facilities are owned by the Corporation of the District of Saanich, and the Nature Sanctuary Society operates through a land management agreement with Saanich since June, 1975.

I remember the first time we walked into Chintz, we talked about how much we liked what they sold and how cool it would be to have them as a client, so I handed someone a business card and told them I would really like to produce work for them.  Three months later, I was asked to produce their advertising for Christmas.

As always, we came up with a positioning statement first and began work on the creative from there. It’s a Beautiful Thing was easy to come up with… everything in the store was.

We knew we wanted to approach the subject in a fashion that would elevate the small business to a national level, so the ads were designed to feature product with lots of white space and clever but limited copy.

Over a period of the next 12 -16 weeks, we conceived, designed, photographed, wrote and placed advertisement on a national scope with full page color ads in the Globe and Mail, National Post and other major papers in Edmonton, Vancouver, Calgay and Victoria. At the end of their Christmas, Boxing Day and annual January Sales, their sales were up 17% over the previous year.


One of my favorite identities that I’ve directed the development for over the past few years has to be Partymart.

It’s fun and it represents the company exactly and it will last a lifetime…

So, back to my thoughts on how does one place a value on creative work…

How do you measure the lifetime value of a logo from which the company starts-up and grows?

I was asked to present some ideas on branding and strategy recently and thought it would be very relevant for my blog.

A brand strategy is, in essence, a focused strategic platform that guides just about every aspect of the business.

If a brand is a house, then the various departments are the rooms, and the brand platform is the foundation.

Going into more detail, there are three basic brand architectures.

Branded House. Examples include Virgin Group, Volkswagen, Adobe and Apple. These brands use a single name across all their activities and this name is how they are known to all their stakeholders – consumers, employees, shareholders, partners, suppliers and other parties.

From my perspective, a Branded House, when done properly, provides reassurance to the customer that those that choose this BRAND share an attribute.

Not a product attribute but an identifiable attribute that the brand offers which not only sets them apart but is integral to their (the customers) own personal identification. Choosing a certain brand is not necessarily a matter of showing off. Rather it is a means of trust in a company and personal fulfillment to some degree based on that company’s core values instead of having to rely solely on product attributes like in the House of Brands model.

So, when a Branded House launches a new product or sub-brand, the new addition to their stable automatically gains a level of acceptance and importance because of the previous identification with the parent brand.

The parent brand is how the customer knows that the brand is for them.

Taken from the book Emotional Branding by Marc Gobe, he states,

• Apple projects a humanistic corporate culture and a strong corporate ethic, characterized by volunteerism, support of good causes or involvement in the community. Nike blundered here. Apple, on the other hand, comes across as profoundly humanist. Its founding ethos was power to the people through technology, and it remains committed to computers in education. “It’s always about people,” Gobe said.

• The company has a unique visual and verbal vocabulary, expressed in product design and advertising: This is true of Apple. Its products and advertising are clearly recognizable.

• The company has established a “heartfelt connection” with its customers. This can take several forms, from building trust to establishing a community around a product

Generally speaking, creating a Branded House is a more efficient model than being a house-of-brands because it allows for a more cost effective means for new product launches and brand extensions.

The advantage of a Branded House is that all the products and services can share the same budget, customer, and market position.

However, executing the House of Brands strategy successfully require diligence and hard work. Both of these are relatively rare — and therefore very valuable.

It is just plain easier to launch individual brands or to try to differentiate your Branded House because all these require is an understanding of yourself — not an understanding of your most coveted prospects and customers.

Endorsed Brands. Like Nestle’s KitKat, Sony PlayStation or Polo by Ralph Lauren. The endorsement of a parent brand should add credibility to the endorsed brand in the eyes of consumers. This strategy also allows companies who operate in many categories to differentiate their different product groups’ positioning.

House of Brands. Like Procter & Gamble’s Pampers or Whirpool’s KitchenAid. individual sub-brands are offered to consumers, and the parent brand gets little or no prominence. Other stakeholders, like shareholders or partners, know the company by its parent brand.

The advantage of a House of Brands is that each brand is free to fight its battles on its own terms.

Good branding can help a company ensure that customers return and continue to purchase from them – brand loyalty is the highest reward in an age of fickle decision-making and a dazzling array of merchandise from which to choose.


When I began working with The Royal Naval Dockyard in Bermuda, it was an emerging concept which I helped Ed Williams refine, which included advertising, signage and collateral materials.

Working with tourism oriented clients has always been my strongest interest. Travel is a strong interest of mine.

This Brand Identity has remained in place for more than fifteen years now. A fine example of the value my experience brings to a project.

“Steve worked with us for a full year establishing an image for The Royal Naval Dockyard as a marketable tourist destination. He not only succeeded in doing this but also allowed us to make many other considerations due to his technical skills and inherent understanding in printing.

Steve’s ability to take an idea to it’s fullest extent while maintaining the parameters established by an organization will certainly give his clients that all important value for money spent with the maximum creativity.”

Mr. Edward Williams. Development Manager.
The Royal Naval Dockyard.


In 2006, we created moving billboards for Dicom Express and GoJit for 150 of their Cube Vans and Tractor Trailers.

The three versions created for their vehicles made the campaign seem fresh and clean. reflecting Dicom and GoJit’s brand identity

These trailers were seen across Quebec and Ontario for the past year and a half, maiximizing the endorsement value of Michel Barrette for Dicom Express and GoJit.

Working with Michel Barrette in a photo studio was a lot of fun and as usual, my friend and photographer Guy Lavigueur made the day enjoyable with great results. Choosing Michel Barrette as a spokeperson was Mr. Pierre Poliquin’s decision and his celebrity status in Quebec proved the decision an astute one.

If you have a fleet of vehicles you’d like to put to better use, contact us and we’ll be glad to help you create something spectacular.


Branding defines and builds memory of an organization’s promise. It enhances credibility by ensuring long term recognition. It is furthered most by graphic consistency. Reliance on just a logo to be remembered sacrifices at least 90 percent of branding’s value.

Brand recognition must be far stronger than what’s delivered by a logo to get ever growing results.

Our Branding services include;

Corporate Identity, Product and Brand Development
• Market research analysis
• Image, identity and logo design
• Branding campaigns
• Corporate image resource guides
• Advertising and promotional campaigns

Web Strategies

The primary goal of any web marketing initiative is to increase traffic to your website. Specifically, the objectives are to;

• Increase the number of new visitors to the site.
• Increase the number of repeat visits.
• Increase your website’s search engine rankings.
• Achieve higher revenues as a result.

There are several strategies we utilize to achieve these objectives.

The five primary strategies are:

1 – Perform a thorough analysis of the website by examining the technical and aesthetic strengths and weaknesses, as well as the search engine effectiveness of the website.

2 – Conduct extensive research into the website’s existing market and online presence. Major emphasis will be placed on clearly defining target markets and evaluating whether these are being reached.
Careful analysis will also be conducted of any major competition identified in these target markets.

3 – Develop and improve the website technically and aesthetically, but with search engine optimization as a top priority.

4 – Implement marketing projects to improve search engine rankings and achieve greater results from the website.

5 – Communicate the Website’s existence and advantages through e-mail marketing campaigns.